FAQ

Palm Pals™ is a collectable plush brand owned by Aurora World, Inc. Aurora World, Inc. (referred to as "Aurora®, “Aurora World, Inc.”)
Below, you will find a list of Aurora® most frequently asked questions to hopefully have yours answered!
If your question is not on the list, visit our Contact Page where you'll find information on how to connect with customer service.
Filter by Topic
All
  • All
  • Online Order Related Questions
  • Wholesale

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to message a Customer Service representative.

Wholesale

Please contact customerservice@auroragift.com to open a retail/wholesale account.

Please click here or contact customerservice@auroragift.com for your login information and direction.

Please contact customerservice@auroragift.com to reset your login information.

Unable to find satisfactory answers ? Contact Support