SHIPPING AND DELIVERY OPTIONS
Domestic Shipping: Standard Shipping (4-9 Business Days)
Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on clearance, may be ineligible for returns. For more information visit https://palmpals.com/pages/policies.
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
Please refuse delivery of any order arriving with obvious shipping damage. If you find shipping damages after the delivery has been accepted contact us immediately. Save all packaging material and paperwork for your order in the case of any shipping damage. Disposal of packaging material and attempts to return merchandise without first contacting the fulfiller may result in forfeiting credit for your return. In the interest of all parties, please follow the proper steps to limit jeopardy to claims.
Orders cannot be shipped to Alaska and Hawaii
For questions about this shipping policy, contact: Email: firstname.lastname@example.org