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About Me
xGet to know Aimee Strawberry Avocado™!
My Personality: Nutritious
Party Theme: Cravings | My ID Number: 1-743
Aimee Strawberry Avocado is a nutritious little go-getter who believes the best things in life are fresh, wholesome, and shared with friends. She runs her own tiny farm stand, where she happily hands out healthy drinks made from the fruits and veggies she loves most. With a passion for farm-to-table goodness and a heart as sweet as her recipes, Aimee inspires everyone around her to sip bright, feel good, and enjoy the simple joys of something made with care.
She is a soft avocado-green pal with a darker rind-inspired border, glossy black eyes, rosy embroidered cheeks, and a tiny stitched smile. A bright red strawberry with leafy green detailing and golden seeds rests at her center, while her rounded green feet complete Aimee Strawberry Avocado's fresh, farm-grown look.
I wake up before sunrise to tend to every fruit and veggie at my little farm. I water each plant, check on every sprout, and chat with them like old friends because I know they are listening. Starting the day in the garden helps me grow the freshest ingredients for all my healthy creations!
Best Pal:
Very Berry Shortcake™ + Jade Iced Matcha Latte™: Very Berry Shortcake, Jade Iced Matcha Latte, and I make the perfect team at my farm stand. I dream up bright and healthy drinks, while Very Berry bakes fresh goodies made with care and wholesome ingredients. Jade works the counter with a smile, welcoming every guest and keeping the whole space feeling down-to-Earth. Together, we believe in farm-to-palm nutrition and love serving up fresh happiness to every pal who stops by!
How I was made:
- I am approx. 4" x 4.5" x 5" in size
- I am made from high-quality materials for a soft, fluffy touch.
- I fit snuggly in the palm of your hand!
- Own the whole #palmpalsparty collection!
- I hold bean pellets suitable for all ages to ensure my quality and stability.
Sip into something sweet with Aimee Strawberry Avocado™ and join the #palmpalsparty!
Shipping & Return
xSHIPPING AND DELIVERY OPTIONS
Domestic Shipping: We offer Standard Shipping with an estimated delivery time of 4-9 business days.
When you place an order, we'll estimate shipping and delivery dates based on item availability and your chosen shipping options. Shipping date estimates can be found on the shipping quotes page during checkout. Please note that shipping rates for many items are weight-based, with weights rounded up to the next full pound to reflect our chosen shipping companies' policies.
SHIPPING
We ship exclusively within the United States, excluding Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
PROCESSING TIME
We know you're eager to receive your goodies. That's why we strive to process your orders within 3 business days, excluding weekends and public holidays. As soon as your item is handed over to the delivery carrier, we'll provide you with a tracking number to keep you in the loop.
Please note that if you wish to cancel your order, you must contact us within 2 hours of placing the order. Orders canceled within this timeframe will be refunded in full. However, any cancellation requests received after the 2-hour window will be processed and shipped. Once shipped, the order cannot be canceled.
CANCELLATIONS
Once an order is submitted, our swift processing begins. Unfortunately, this means that orders cannot be canceled after the 2-hour window. If you have any questions or concerns about your order, please don't hesitate to contact us, and we'll be happy to assist you.
Please note that for clearance items, all sales are final unless the item arrives damaged. Customers are responsible for contacting us for return information. We will not provide return labels, and any shipping costs incurred for returns will not be refunded.
DELAYED ORDERS
In the rare event of processing delays, you'll have the option to cancel your order for a full refund. It's important to note that shipping provider delays are beyond our control and don't fall under our liability. If you encounter delays, please contact the shipping carrier first to inquire about your item's status.
DAMAGED ORDERS
Your satisfaction is our priority, so if you receive an order with obvious shipping damage, please refuse delivery. In case you discover shipping damages after accepting the delivery, contact us immediately. Remember to save all packaging materials and paperwork for your order, as disposing of them or attempting to return merchandise without prior contact may affect your return credit. We appreciate your cooperation in following the proper steps to address any shipping damage.
RETURNS POLICY
You can return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error, such as receiving an incorrect or defective item, we will also cover the return shipping costs.
Refund processing typically takes about four weeks, including the transit time for us to receive your return (5 to 10 business days), our processing time (3 to 5 business days), and your bank's processing time (5 to 10 business days).
To initiate a return, email us at info@palmpals.com.
CLEARANCE RETURN POLICY
Our clearance items are offered at deeply discounted prices and are sold on a final sale basis. This means that all clearance items are non-returnable and non-refundable unless they arrive damaged.
If a clearance item arrives damaged, please contact our customer service team within 5 days of receiving your order to report the issue and initiate the return process. To be eligible for a return due to damage, the item must retain all original tags, packaging, and labels and be in the same condition as when it was received.
Once your return request is approved, we will provide you with instructions on how to return the item to us. Upon receiving the returned item, our team will inspect it to verify the damage and process your refund or exchange accordingly.
CONTACT
If you have any questions or need clarification regarding our shipping policy, feel free to reach out to us via email at info@palmpals.com.
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